The official office for military ID card issuance, DEERS enrollment/updates, and CAC services for eligible service members, spouses, and dependents.
📍 Walk-ins may be limited. Appointments are strongly encouraged.
🔗 Schedule an Appointment via RAPIDS

Handles military personnel record updates, ID card eligibility questions, reissuance, and guidance on required documentation. Especially helpful for resolving unique ID or DEERS issues.
🔗 Contact Customer Support Services

• Initial Enrollment in DEERS: A spouse must be officially entered into DEERS before they can receive a military ID. Bring a marriage certificate, birth certificate, photo ID, and the sponsor’s presence or a signed DD Form 1172-2.
• Dependent Children IDs: Children under 10 usually do not need an ID unless in specific custody or medical situations.
• Lost or Expired IDs: Replacements require 2 forms of valid ID for adults, and dependent children may require documentation based on age or situation.
• Remote/Deployed Sponsors: If the sponsor is not available in person, a notarized DD Form 1172-2 or a digital signature via ID Card Office Online may be used.
• Name Changes: Spouses who have changed their name (due to marriage, divorce, etc.) must bring official documentation to update DEERS before a new ID can be issued.

Not sure where to start? The Military & Family Readiness Center can help guide new spouses and families through the DEERS and ID process during PCS, marriage, or family changes.
🔗 Visit the JBCMFR Newcomer & Relocation Page