Frequently Asked Questions
đź“Ś General Information
A: JBCMFR serves as the primary support organization for service members and their families at Joint Base Charleston. It offers a range of programs and services aimed at enhancing personal and family readiness, including assistance with transitions, deployments, financial counseling, and more.
A: Services are available to all single and married active-duty members, Department of Defense (DoD) civilian personnel, their eligible family members, Guard and Reserve members on active duty, military retirees, and their eligible family members.
đź“ž Call us at (843) 963-8883 and select your preferred location:
Joint Base Charleston – Air Base (JB CHS – AB)
Joint Base Charleston – Weapons Station (JB CHS – WS)
✉️ Or email us anytime at:
628fss.fsfr.militaryandfamily@us.af.mil
Our team is ready to connect you with the right resource—whether it’s relocation, transition, deployment, employment, or personal support.
Your voice matters!
We welcome all feedback—especially regarding how we can be more inclusive, impactful, and responsive to your needs.
Click here to share your thoughts through the official ICE (Interactive Customer Evaluation) system:
đź”— Submit Feedback
🧳 Relocation & Transition
A: Yes, JBCMFR provides relocation assistance, including information on the local area, housing, and community resources to help ease the transition for service members and their families. Click HERE to learn more about our Relocation Services.
A: JBCMFR offers the Transition Assistance Program (TAP), which includes workshops and counseling to prepare service members for civilian life, covering topics like employment, education, and financial planning. Click HERE to learn more about our Transition Assistance Program.Â
đź’Ľ Employment & Financial Services
A: Yes, JBCMFR provides employment assistance, including job search support, resume writing workshops, and networking opportunities for spouses and family members seeking employment. Click HERE to learn more about our Employment Assistance Program.Â
A: Absolutely. JBCMFR offers financial counseling services to help with budgeting, debt management, and financial planning to promote financial readiness. Click HERE to learn more about our Personal Financial Readiness Program.Â
🧠Counseling & Support
A: JBCMFR provides access to Military and Family Life Counselors (MFLCs) who offer confidential, short-term, non-medical counseling on issues like stress, relationships, and deployment adjustments. Click HERE for list of MFLC contacts.Â
A: Yes, Child and Youth Behavioral (CYB) MFLCs are available to support children and teens with issues such as anger, bullying, and family transitions.
🛡️ Deployment & Emergency Support
A: JBCMFR offers deployment support programs, including pre-deployment briefings, family readiness groups, and resources to help families cope with the challenges of deployment. Click HERE for more information on our Deployment Readiness Program.Â
A: In emergencies, JBCMFR can provide support and referrals to appropriate services, including emergency financial assistance and crisis intervention resources.
🗓️ Programs & Events
A: You can view the calendar of events and register for workshops through the JBCMFR events page at https://tockify.com/jbcmfr/.
đź“Ť Contact Information
A: You can reach JBCMFR by phone at (843) 963-8883. For specific locations:
Air Base: 104 E. Simpson Street, North Charleston, SC 29404
Weapons Station: 1005 Jefferson Ave, Goose Creek, SC 29445
843-963-8883
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