💬 Need Help?
⚓ Navy Ombudsman Program
Your Ombudsman is your direct link to command information, resources, and support. Whether you’re navigating deployment, PCS, or simply have a question, your Ombudsman is here to help.
Program Overview
Your direct line to trusted guidance, support, & command‑level communication.
Every Navy command appoints at least one Ombudsman—a trained volunteer (often a Navy spouse) who serves as a confidential link between command leadership and families. Whether you’re navigating a deployment, a PCS move, or an unexpected challenge, contact the Ombudsman assigned to your command first; they can quickly steer you to the right people, programs, or crisis resources.
New to Navy Life? Start Here.
⚓ Meet Your Ombudsman
Your Ombudsman is your direct connection to command information, resources, and support. They can help answer questions, connect you with services, and keep you informed throughout your Navy journey.
🤝 Build Your Support Network
Navy life is easier when you’re connected. Get involved with your Ombudsman, attend COMPASS, participate in spouse groups, and take advantage of Military & Family Readiness Center programs.
🧭 Learn Navy Life Basics
Military life comes with its own language, processes, and traditions. Take time to learn about deployments, command structure, benefits, and family readiness programs.
📚 Know Your Resources
Start with these essential resources:
- Military & Family Readiness Center
- Military OneSource
- TRICARE
- EFMP
- Naval Services Family Line
- Anchors Aweigh
✅ Your First 30 Days Checklist
□ Find your Ombudsman
□ Save important phone numbers
□ Enroll in TRICARE
□ Update DEERS
□ Visit the M&FRC
□ Attend COMPASS
□ Explore base services
□ Join spouse groups
❤️ You're Not Alone
Whether you’re facing a deployment, relocation, family emergency, or simply have questions, support is available. Your Ombudsman and the Military & Family Readiness Center are here to help you navigate every stage of Navy life.
Featured Resource
New to Navy Life? Start with COMPASS
🧭 What is COMPASS?
COMPASS is a free, volunteer-led program created to educate and empower Navy spouses. 🫶 It provides participants with essential knowledge about Navy life, including:
📌 Benefits
💵 Pay
📦 Deployments & Relocations
⚓ Navy Traditions
🧰 Support Resources
By attending COMPASS sessions, Navy spouses gain the tools they need to navigate the unique challenges of military life with confidence and clarity. 💪🌟
More than just an educational program, COMPASS fosters a strong sense of community. 🤝 Participants build lasting connections with other Navy spouses, creating a supportive network that extends well beyond the sessions. Whether you’re brand new to Navy life or looking to deepen your understanding, COMPASS equips you with the knowledge and support to thrive on your Navy journey. 🌍💙
JBC Ombudsman Coordinator
Winema Sanders
Ombudsman Coordinator
JB CHS - NWS 1005 Jefferson Ave. Bldg. 755 Goose Creek, SC 29445
Amanda Ptak
Ombudsman Coordinator
JB CHS - NWS 1005 Jefferson Ave. Bldg. 755 Goose Creek, SC 29445