Navy Family Ombudsman Program

Welcome to the Navy Family Ombudsman Program! Our mission is to provide a vital link between Navy families and command leadership, ensuring access to information, resources, and support. Ombudsmen are here to listen, assist, and advocate for you and your family’s needs. Whether you’re facing challenges or simply seeking guidance, our dedicated team is ready to serve. Connect with us today and let us support you on your Navy journey

Program Overview

Your direct line to trusted guidance, support, & command‑level communication.

Every Navy command appoints at least one Ombudsman—a trained volunteer (often a Navy spouse) who serves as a confidential link between command leadership and families. Whether you’re navigating a deployment, a PCS move, or an unexpected challenge, contact the Ombudsman assigned to your command first; they can quickly steer you to the right people, programs, or crisis resources.

🛡️ Confidentiality—With Clear Boundaries

Private & Respectful: Ombudsmen do not share personal details without your permission and will tell you up front when confidentiality may need to be broken.

Mission & Safety First: If a situation threatens someone’s safety or the command’s readiness, the Ombudsman must inform the Commanding Officer (CO) or designated leadership.

🚩 Reportable Issues (Per Navy Policy)

Ombudsmen are required to alert the CO when they learn of:

1. Suspected or known child abuse or neglect

2. Alleged or suspected domestic / spouse abuse

3. Suicidal or homicidal ideation or any life‑endangering situation

4. Any additional matters the CO specifically directs them to report

Everything else you discuss stays between you and your Ombudsman.

Need assistance right now?

Reach out to your command’s Ombudsman via the email listed to get connected with the support you need—swiftly, confidentially, and with care.

💬 Have Questions About Navy Life?

You’re not alone! Whether you’re brand new to military life or just need a refresher, our New Spouse FAQs have you covered—from benefits and resources to mentorship and getting connected. Start here to feel informed, empowered, and supported.

Resources

Naval Services Family Line Compass Charleston

🧭 What is COMPASS?

COMPASS is a free, volunteer-led program created to educate and empower Navy spouses. 🫶 It provides participants with essential knowledge about Navy life, including:

📌 Benefits
💵 Pay
📦 Deployments & Relocations
⚓ Navy Traditions
🧰 Support Resources

By attending COMPASS sessions, Navy spouses gain the tools they need to navigate the unique challenges of military life with confidence and clarity. 💪🌟

More than just an educational program, COMPASS fosters a strong sense of community. 🤝 Participants build lasting connections with other Navy spouses, creating a supportive network that extends well beyond the sessions. Whether you’re brand new to Navy life or looking to deepen your understanding, COMPASS equips you with the knowledge and support to thrive on your Navy journey. 🌍💙