Exceptional Family Mentor Program


Exceptional Family Member Program

The Exceptional Family Member Program (EFMP) is designed to provide support to military family members with special needs. All branches of the military offer EFMP and each Service includes a variety of personnel, medical and family support functions under the EFMP umbrella. For the Air Force, there are three components on the installation that work closely together to provide support to military members and their families.

  • Exceptional Family Member Program – Family Support (EFMP-FS) 843-732-0360
  • Exceptional Family Member Program – Medical (EFMP-M) 843-963-6657
  • Exceptional Family Member Program – Special Needs Technician 843-963-6978
  • Exceptional Family Member Program – Assignments (EFMP-A) A 843-963-8921 or 843-963-8933

EFMP-FS is the community support component offered by the Military and Family Readiness Center (M&FRC). Support components include but are not limited to: on-and off-base information and referral, parent education/training, support groups, relocation assistance, financial management, and school information.

EFMP – M provides medical information management support for EFMP enrollment functions and coordinates relocations for families who have medical or educational needs. EFMP-M works together with the Assignments branch at the Personnel Section to provide comprehensive and coordinated support for the assignment actions our families frequently experience. This is accomplished through a family member travel screening during relocations.

EFMP-A is the Military Personnel Section function and provides comprehensive and coordinated assignment and housing accommodation to families enrolled in the EFMP program.

All three functions work together in coordination with other military and civilian agencies to enhance the quality of life for families as they relocate around the world with their sponsors. Additionally, EFMP-FS, EFMP-M and EFMP-A strive to ensure Air Force sponsors are assigned in locations that support both the accomplishment of the mission and the well-being of families. EFMP-FS and EFMP-M also work to ensure Department of Defense civilians are employed in locations that meet the needs of the mission and of their families.

The Exceptional Family Member Program will assist families in finding and navigating the programs, services, resources, and activities available for dependents with special needs. EFMP has information on include: both base and community information, guidance on processes, special events, a monthly support group and information & referral options. Families do not have to be enrolled in EFMP to use this service; it is open to retirees, reservists, AD, and civilian employees and their families.

The Exceptional Family Member Program (EFMP) is a DOD-mandated enrollment program designed to support individual, family and unit readiness. EFMP provides comprehensive support to Family members with special needs by taking an all-inclusive approach to coordinate military and civilian community, educational, medical, housing, and personnel services to help service members and their families with special needs. It’s comprised of 3 components who work together to support military members and their families: Medical, Assignments, and Family Support. Some services offered at JBSA include: Respite Care Assistance, Monthly Support Groups, Education Classes and Workshops, Outreach Services, and Community Support.

Who is an Exceptional Family Member?
An Exceptional Family Member is an adult or child with any physical, emotional, developmental, or intellectual disorder that requires special treatment, therapy, education, training, or counseling, and meets the eligibility criteria. This may include family members that:

  • Require special medical services for a chronic condition such as asthma, attention deficit disorder, diabetes, multiple sclerosis, etc.
  • Receive ongoing services from a medical specialist
  • Have significant behavioral health concerns
  • Receive early intervention or special education services through an individualized education program or individualized family service plan